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FAQs

Do you travel?

Yes, we sure do. We believe in bringing the modern conveniences of beauty to you, whether that location is a hotel in the city, a home in the country or cottage in the woods. There are additional fees included in trade outside of a 20 mile radius of 11106. Be sure to click on BRIDAL SERVICES for more details.

What forms of payment do you accept?

We get it, you are busy. We want to make confirming your payment as quick and painless as possible. So in order to do that, we accept the following forms of payment: Chase QuickPay, PayPal, Venmo, CashApp, ApplePay.  You just inform us which method is easier for you, we send out a request, you pay it and boom, all finished.

*Remember to secure your wedding date, all final payments—for the entire party—are due 72 hours after your wedding trial.

Do you include Gratuity in your rate?

We do not. Although it is not expected, it is appreciated. Traditionally, gratuity is between 20%-30% for your Wedding Trial and Wedding Day.

Am I able to cancel my wedding date, if something changes?

Under NO circumstance will there be an refund issued for any services rendered.  You have up to 60 days from your wedding date to cancel services not yet rendered and receive a full refund.  You have up to 30 days from the wedding date to cancel services not yet rendered and receive 50% refund.  If you need to cancel your wedding day services for any reason, barring acts of GOD, with less than 30 days notice, NO refunds will be issued.

* All cancellation notices must be submitted via email communication (no phone calls, no texts).


How does it work on the Wedding Day?

After the contract has been signed, we create a ‘run of show’ for the day of. In the words, a schedule. The schedule is completed 30 days prior to the wedding date and will be emailed to you with prepping instructions for you and your bridal party. At that time, you are able to distribute to your Bridesmaids, Mothers, and any additional guests so everyone can be on the same page regarding time, hair and skin prep, etc. Bridesmaids, Mothers and additional guests will be book 30 minutes per service. You, the BRIDE-to be, will be booked for 45 minutes.